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Privacy Policy

🔒 Privacy Policy

Pradibha Consultancy Services (PCS-BPM) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

📋 Information We Collect

  • 🧾 Personal Information: Name, contact number, email address, company name, and job title provided through forms or communications.
  • 💼 Business Information: Details about your organization, project requirements, or service inquiries shared with our team.
  • 🌐 Technical Data: IP address, browser type, operating system, and website usage analytics collected via cookies and similar technologies.
  • 📧 Communication Data: Messages, emails, or support queries exchanged with PCS-BPM representatives.

🎯 How We Use Your Information

  • ✅ To provide and improve our consulting and BPM services.
  • ✅ To communicate project updates, proposals, and client support responses.
  • ✅ To send newsletters, career updates, and promotional materials (only if you opt-in).
  • ✅ To comply with legal, regulatory, and contractual obligations.
  • ✅ To enhance website functionality and user experience through analytics.

🔐 Data Protection & Security

We implement strong administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive data is encrypted, and access is limited to authorized personnel only. We continually review our practices to ensure compliance with applicable data protection laws.

📤 Information Sharing & Disclosure

PCS-BPM does not sell, rent, or trade your personal information. We may share data only in the following cases:

  • 🤝 With trusted partners or service providers working under confidentiality agreements.
  • ⚖️ When required by law, court order, or governmental authority.
  • 🏢 During business transfers, mergers, or acquisitions (with prior notice).

🍪 Cookies & Tracking

Our website uses cookies to improve site performance and user experience. You may choose to disable cookies in your browser settings, but some website features may not function properly without them.

📅 Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.

👥 Your Rights

  • 🔹 Access your personal data and request corrections.
  • 🔹 Request deletion of your data where legally permissible.
  • 🔹 Opt out of promotional emails or communications.
  • 🔹 Raise privacy-related concerns or complaints directly to us.

📞 Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to us:

📍 Office Location

Head Office: Pradibha Consultancy Services, Chittoor, Andhra Pradesh, India.
Founded: 2025
Focus Areas: Business Process Management | HR | Data Analytics | Process Automation | Finance

Your Privacy. Our Responsibility.

Pradibha Consultancy Services (PCS-BPM) — Committed to Data Protection and Transparency