🆘 Help Center — We’re Here to Assist You

Welcome to the Pradibha Consultancy Services (PCS-BPM) Help Center. Our goal is to ensure that every client, partner, and professional gets timely support and clear guidance. Whether you have questions about our services, project updates, or collaboration opportunities — our dedicated support team is ready to help.

💡 How We Can Help

• 📋 Service Enquiries: Get detailed information about our BPM, HR, Analytics, Finance, or Automation solutions.
• 🧭 Project Support: Reach out for updates, issue tracking, or assistance with ongoing consulting projects.
• 🔐 Technical Assistance: Request help for process automation, integration, or reporting platform access.
• 💬 Client Support: Dedicated helpdesk for clients to raise requests, share feedback, and receive status updates.
• 🎓 Career & Internship Help: Guidance on applications, shortlisting, and interview process updates.

📞 Quick Support Channels

• 💬 Live Chat Support: Available during business hours for real-time query resolution.
• 📧 Email Support: Send your queries to support@pradibha.com and our team will respond within 24 hours.
• 📞 Phone / WhatsApp: Connect directly at +91 83176 45512.
• 🌐 Help Portal: Visit www.pradibha.com/help to browse FAQs and support articles.

📚 Frequently Asked Topics

• 🔹 Account creation and onboarding process
• 🔹 HR outsourcing and staffing partnership queries
• 🔹 Automation workflow troubleshooting (RPA bots)
• 🔹 Data analytics report setup and dashboard access
• 🔹 Payment, invoice, and contract documentation support
• 🔹 Feedback and escalation process

⚙️ Service Hours

Monday – Saturday: 9:30 AM – 6:30 PM IST
Sunday: Closed (Email support available)

🌍 Escalation Matrix

• 🔸 Level 1 — Support Team: support@pradibha.com
• 🔸 Level 2 — Operations Head: ops@pradibha.com
• 🔸 Level 3 — Management Desk: management@pradibha.com

📍 Office Location

Head Office: Pradibha Consultancy Services, Chittoor, Andhra Pradesh, India.
Founded: 2025
Expertise: Business Process Management | HR & Talent Management | Process Automation | Data Analytics | Finance & Accounting